FOCUS Employment Services is seeking a Employment Consultant for their Angus Office. The position of Employment Consultant is responsible for providing employment services for clients and employers. The individual in this position will work in collaboration with their project team and other FOCUS employees, along with community partner agencies.
Reports To: Program Manager / Team Leader
Location: New Tecumseth, Essa, and surrounding areas - Primarily Angus office
The Employer Consultant proactively develops relationships with local employers to identify employment opportunities. Supports employers with their recruitment needs and assists them in retaining employees. Assists clients in finding and maintaining employment. Monitors client’s progress encouraging, motivating, and supporting the client to achieve sustainable employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. Includes finding client job placement opportunities for ODSP Employment Supports and Employment Ontario clients, contacting employers, negotiating placements, and following up with clients and employers to ensure job retention.
Key Performance Indicators:
Customer - Maintain the Job Development caseload with a focus on Angus and area clients. Cultivate and maintain relationships with Essa and area employers
Operational Performance - Client case notes and required client/employer documentation is up to date
Program Outcomes - Meet Key Performance Indicators. Move case-managed clients to employed or training outcomes Develop 45 placements for the Angus Employment Ontario site per year (placements have ranged from 40-48 per year)
- Provide clients with job search support including skills identification, resume preparation, interview preparation, and coaching, and attend interviews with clients as appropriate.
- Ability to understand and document the client’s employment-related strengths, needs, abilities, skills, and other employment-related factors to determine the client’s level of employment readiness and employment service needs.
- Review organization-developed job postings, external job posting sites, and cold-call employers to develop job leads for assigned clients.
- Support Employers with job postings, resume screening, interview preparation, and job fairs
- Develop placement opportunities for ES and ODSP clients and contact employers on their behalf to secure job placements.
- Negotiate placement agreements with employers according to organization standards
- Ensure data entered into provincial systems and agency databases is accurate and timely.
- Monitors, evaluates, and adjusts client service action plans as required.
- Maintain employer files according to agency standards.
- Enter information into the agency database regarding the hiring process and status of employers and clients.
- Follow up with clients at regular intervals to report on client retention and offer other support as required.
- Support clients with awareness and navigation of community supports. Refer clients to other community agencies and resources and follow up with other agencies as appropriate.
- Assist clients in the use of computers, the Internet, and other business equipment
- Provide on-the-job coaching and support or link clients with mentors and coaches in the workplace to ensure retention
- Provide coaching to Employers to assist with retention
Other duties as required, including going beyond the job description whenever necessary
• Results Focused
• Strong Computer Skills
• Customer Service Focus
• Problem Solving
• Motivating Others
• Critical Thinking
• Time Management
• Attention to Detail
• Demonstrated experience in coaching and mentoring clients, working with individuals from a wide range of backgrounds and abilities.
• Experience building partnerships with employers, community agencies, and other stakeholders.
• Successful track record of helping clients to overcome barriers to employment.
• Knowledge of the local labour market.
• Excellent job search techniques, including resume preparation, interview skills, skills identification, and goal setting.
• Solid understanding of confidentiality and other professional codes of conduct.
• Excellent documentation and report-writing skills.
• Strong negotiation and sales skills.
Additional Beneficial Qualifications:
• Certified Career Development Practitioner (CCDP) Designation
• Post Secondary certificate, degree, or diploma in a relevant field (e.g. career or employment development, vocational rehabilitation, social work, counselling, or human resources.)
Closing date for Applications: Friday, June 2nd, 2023.
**We will begin interviewing candidates that are good match as soon as we receive their application. We thank all applicants for their interest**