Residential Care Worker

The Salvation Army
May 18, 2023
June 17, 2023
Glencairn, ON, L0M 1K0
Job Type
Glencairn, ON L0M 1K0
Other Requirements
  • Ability to Travel
  • Certificates / Designations
How to Apply
Resume Screening Services
Start Date
Wage / Salary
Days of the Week
Available all shifts



To support the Mission of The Salvation Army Hope Acres through provision of supportive care to clients, as well as courteous service to visitors and members of the public.  To function responsibly as a member of the Centre's staff team through maintaining the safety and security of clients, completing accurate documentation, and ensuring the smooth functioning of the facility.



  • Ensure those entering the facility are not under the influence of alcohol or drugs
  • Appropriately model healthy life skills and socialization to clients
  • Provide support as needed to clients in residence, as well as clients and former clients by telephone
  • Manage the safety and security of the building after office hours, evacuation, emergency management, and conduct Facility rounds
  • Manage interpersonal crisis and conflict situations among clients
  • Manage behavior modification strategies with clients (positive and negative consequences, warnings and discharges) in consultation with team as required
  • Train and supervise client chores and work therapy as required
  • Review and complete all required written communication, including log book, communication book, general log, Initial Inquiry Forms, email reports as necessary, complete shift reports
  • Maintain professional and appropriate verbal communication with co-workers, on-call counselors, management, clients and members of the public while on duty
  • Effectively and safely manage distribution of client medications, as required
  • Assist with admission and orientation of new clients
  • Answer doors, telephones and accept deliveries as necessary
  • Assist with preparation and service of meals as necessary
  • Perform housekeeping duties as required
  • Participate in team interactions and decision making, as required
  • Process client belongings on discharge
  • Ensure that clients are following guidelines
  • Stock housekeeping supplies as necessary
  • Appropriately manage hazardous items such as cleaning supplies and sharps
  • Conduct bag searches when necessary
  • Supervise client urine screens, breathalyzers as required
  • Admit new residents according to policies and procedures
  • Complete rounds and room checks to ensure attendance and safety of clients


  • Be in agreement with and willing to support our Mission Statement and treatment philosophy
  • Maintain a tobacco, drug and alcohol free lifestyle while on Salvation Army property
  • Model appropriate dress that reflects a professional office environment
  • Participate in all staff meetings by attendance and participation
  • Participate in regular direct supervision with immediate supervisor and implement improvement in performance as directed
  • Represent The Salvation Army Hope Acres in a professional manner at all times
  • Be punctual and work all hours scheduled
  • Read and adhere to the policies and procedures of Hope Acres
  • Participate in staff development as required

Skills Required


The successful applicant must have the following:

Degree or diploma in one of the social services professions
Education, experience or equivalent in working with marginalized clients dealing with addictions, mental health, homelessness
Education/experience in both addiction and mental health.
Excellent oral and written communication skills
Crisis/Conflict Management Skills
Diversity awareness and appreciation
Strong interpersonal skills
Ability to work effectively as a team member
Mental health knowledge & experience an asset
Pleasant, courteous and professional, respectful towards clients, public, students and staff.
Demonstrated knowledge of MS Office and email and internet applications.
Current Certification in First Aid and CPR, WHMIS training an asset
Current Certificate in Crisis Intervention
Satisfactory current Vulnerable Sector Screen
Food handler’s certificate an asset
Needs a reliable vehicle as public transportation is not available

Please send your cover letter and resume Employee Relations at: 

No phone calls please.

Multiple Shifts available - Evening, Overnight and Weekend. Full/Part Time and Casual positions

In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.


The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.


We thank all applicants, however, only those candidates to be interviewed will be contacted.

Only registered members can apply for jobs.

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