Front Desk Receptionist

We are seeking a patient centred, caring individual to join our team as a casual front desk receptionist. The role combines front desk administrative support along with clinic tasks to ensure a positive patient experience. This is an exciting opportunity for someone looking to grow within the role and transition to full-time work.

Responsibilities:

• Greet patients as well as visitors with outstanding customer service
• Arrive and process patients in an efficient manner
• Manage incoming calls providing information on services offered, scheduled appointments, follow-ups and reminders
• Maintain accurate patient records
• Process insurance claims as required
• Process payments through POS machine following cash handling and end of day procedures
• Provide exceptional phone etiquette while providing outstanding customer support
• Complete additional daily tasks while demonstrating the ability to multitask efficiently in a fast-paced environment
• An outstanding team member

- Strong computer skills with experience in data entry and clerical tasks
- Excellent customer service
- Experience with Janeapp is an asset