What Protecting Your Privacy Means
FOCUS Community Development Corp. is committed to complying with the privacy standards outlined in the Personal Information Protection and Electronic Documents Act. All of our information handling practices and procedures have been established to respect and enforce our client’s right to privacy.
All Information related to an identified individual, business, organization or group must be treated as confidential. This information may be written, verbal, electronic, or other form. Even the knowledge that the individual, business, organization, or group has dealing with the Corporation must be volunteered or acknowledged by the client themselves.
Confidentiality extends to everything the Corporation personnel learn in carrying out their duties. It extends to both important and unimportant information, the nature of the business being conducted, background information, the process and everything the client discloses with a view to giving a better understanding of the situation. Everything the Director/Staff Member/Volunteer learns from conversation or assessments of the client, reaction of the client, conduct, financial state, and personal status is strictly confidential. It is the responsibility of the Directors, Staff and Volunteers of this Corporation to keep it so.
Directors, Staff Members and Volunteers are bound by legal, moral and ethical codes to maintain confidentiality of every client during their dealings with FOCUS Community Development Corp. This also applies to suppliers, partners, and all others the Corporation has dealings with.
All information concerning clients and the Corporation’s operations and activities shall be held in strict confidence and shall not be discussed with anyone other than those appropriately concerned.
Important information to know
Questions, Concerns and Complaints
FOCUS Community Development Corporation is accountable for the management and confidentiality of the information collected. Should you have questions or concerns regarding this policy please feel free to contact our Privacy Officer in writing, by phone or email so we may address these concerns:
FOCUS Community Development Corp.
46 Wellington St. West, Unit #2